Return initiation and authorization management
Receive return alerts and engage the reverse shipping process.
Processing returns is a part of doing business, so build a reverse logistics plan that helps you handle them efficiently. Green River Logistics Solutions is a cutting-edge logistics provider offering reverse logistics services for companies nationwide. We will leverage our widespread carrier network to return orders to your business in pristine condition or deliver them to your preferred disposal site.
When a customer decides to return a shipped item, each fulfillment process must occur again, but in the opposite order and with additional steps. Reverse shipping is the process of transporting an item from the customer back to its place of origin.
Shipping reversal can be necessary for multiple scenarios, including customer returns, duplicate shipments or product recalls. Each reverse shipping situation carries unique disposition outcomes with process variations — the product may need to go back through packaging, quality inspection or inventory process with additional steps like quality inspection and refurbishment. Disposal may be the end goal, which could require planning to ensure safety and compliance.
Each return is unique, so it helps to have a dedicated reverse logistics partner. Green River Logistics Solutions has the knowledge and resources to oversee your reverse shipping needs.